Seso Global Ghana Property Tour Terms and Conditions

General Terms and Conditions

I authorize Seso Global  to charge the credit card or bank account indicated on this invoice for the noted amount on today’s date. This payment is for the services described on the invoice. I understand that returns, refunds, and cancellations are at the discretion of Seso Global. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company, so long as the transaction corresponds to the terms indicated on this invoice.

SESO GLOBAL RESPONSIBILITY IS

  1. To handle all payments and payment processing.
  2. To provide invoices to all guest(s) attending the trip to pay for their tour.
  3. To provide all guest(s) with updates and balances on payments.
  4. To provide all items, activities, and meals as listed for the tour.

Guest(s) Responsibilities are:

  1. To provide visa, passport, and required vaccinations to participate in the tour. These items are not a part of the tour package and it is up to the guest(s) to provide these items.
  2. To finance additional items or activities that are not listed.
  3. To make all payments according to the payment plan agreed on.
  4. All guests waive, releases, discharges, and covenants not to sue SESO GLOBAL, their  affiliates, members, sponsors, organizers, or other representatives or their successors and assigns for injuries or damages of any kind suffered as a result of this tour or any related activity. During the tour, if there are any damages to property, the guests are solely responsible to return property to its original state.
  5. All payments will be made with PAYPAL Invoices. Cash is not an acceptable payment method.
  6. Guests agree to full permission, perpetual, and worldwide for organizers to use all names, photographs, video, audio, or quotations in accounts or promotions in any medium.
  7. Guests who do not sign this contract will be unable to participate in the SESO GLOBAL Tour
  8. Please note: Signing the application does not guarantee your spot. You must make a deposit to reserve your spot at THE TOUR .If payment plan is chosen, guest(s) must pay their deposit to hold their spot.
  9. SESO GLOBAL reserves the right to modify the trip at any time to date of THE tour
  10. If guest(s) miss or choose not to participate in any of the activities, SESO GLOBAL will not provide refunds, transportation, or activities at the expense of SESO GLOBAL .Guest(s) are responsible for anything not included on this tour.

CHILDREN POLICY

  1. Children (between the age of 0-17) are welcomed to come as long as they are accompanied by an adult over the age of 18 years old. If the adult cancels their reservation and there is no other adult on the reservation, the reservation will automatically cancel for the child.
  2. Adults are responsible for their children throughout the entire duration of the tour. SESO GLOBAL are not liable for ANYTHING that happens to children or adults during the tour.
  3. Children must be accompanied by an adult throughout the entire duration of the tour.

CANCELLATION POLICY

1.Deposit: A non-refundable deposit equal to 25% of your total tour cost is required to guarantee your reservation. If the departure date is within 65 days, full payment is required to book your space. Deposits are non-refundable.

  1. Cancellations from 90 days and up to 20 days before departure will receive a refund of 20% of the total amount. Cancellations after 20 days will not receive a refund.
  2. If two consecutive payments are missed, you will automatically be canceled from the tour and all payments made will be non-refundable. 

Cancellation Due to COVID-19

Should COVID-19 cases rise in any of our destinations, there is an option to postpone the trip and receive full credit of the total amount paid for future travel as soon as it is safe to visit the destination.

INCLUDED IN TOUR PRICE

Accommodations: As specified in the itinerary, or similar, will be provided in hotels, based on two persons sharing a room with a private bath or shower. We may substitute hotels when we consider necessary or appropriate. Service charges and taxes are included for all accommodations.

Single Accommodations: If available, are at additional cost, as indicated in the programs. Please note most of our tours are based on a minimum of two people. 

Meals: are provided as specified in each program. These include Full American Breakfast daily, One Table d’hote lunch, Six Table d’hote dinners.

Transfers: between airports and hotel are provided, when specified. Transfers include up to two pieces of luggage per person. Airlines may be more restrictive as to luggage allowance and you are also subject to airline restrictions.

Property Tours and Sightseeing: as specified in each itinerary. We contract the most modern, comfortable transportation available in the locality, with English speaking drivers/guides.

NOT INCLUDED IN TOUR PRICE

LAND ONLY prices do not include airfares, costs to obtain passports, visas, inoculations, excess baggage charges, airline seating assignments, all items of a personal nature such as drinks, snacks, laundry, phone calls and cables, Internet, paid TV entertainment, meals not specified in the itinerary, medicines, personal and baggage travel protection plan, and local airport taxes. These are examples of non- included items, and are not an exhaustive list.

Gratuities: Tips to tour guides, waiters, hotel staff, baggage handling and game rangers are not included and are at the tour participant’s discretion unless specifically included in tour price.

Prices quoted are based on costs, charges, tariffs, rates, prices, taxes, levies, exchange rates and other considerations at the date of printing this brochure or the date of the price quote. These and any other taxes and fees are subject to change until the time of purchase. For up-to-date pricing contact your travel advisor.

No surcharge regarding cost or currency fluctuations will be made to a LAND only price after the deposit is received. This excludes charges or levies imposed by any government or its agencies. No refund or credit will be provided on account of costs being reduced. The price does not cover costs and expenses, including your return home, if you leave the tour, whether by our choice, your own choice, due to illness, action by any government, or other reason.

Refund Request: Application for refund must be made in writing to Seso Global within 30 days of tour termination. There is no refund for missed meals or services, absence from all or part of a tour, for any number of consecutive or non-consecutive days, or unused hotel accommodation. Many other kinds of circumstances are also not a basis for a refund. Seso Global requires all travelers to have a valid Travel Protection Plan covering various risks of interruption, illness, injury, loss of property and the like.

Passport/Visa/Inoculation/Travel Protection Plan: Passports are required for international travel. Your passport must be valid for at least 6 months after your scheduled return date and should have sufficient blank pages for visas and immigration stamps. Visas are required for travel to many areas. Many countries also have inoculation requirements. Requirements vary by country and can change. You should obtain up-to- date information from authorities of the countries involved. Seso Global shall not be liable for delay or denial of entry due to inability to satisfy entry requirements or entry authority’s questioning or refusal to accept proof of entry requirements.

CLIENTS WITH DISABILITIES

Seso Global welcomes clients with special needs or disabilities. Client must inform us in advance, as early as possible, of any physical, medical or other special need that requires accommodating. We will make reasonable modifications to our policies, practices and procedures when necessary, unless doing so will fundamentally alter the nature of the services. Please understand that accessibility and accommodations in other countries may be limited.

CHILDREN

We welcome children on our tours but an adult or guardian must always accompany and supervise the child(ren) and Seso Global has the right, in its sole discretion, to exclude children from certain activities if it is not appropriate given the age of the children. Many countries require additional paperwork for children. Contact your travel advisor or Seso Global for additional information.

SAFETY OF YOURSELF AND OTHERS

Client must ensure you and those under your care are medically and physically able to travel. Seso Global may impose safety requirements. We may exclude from participating in travel or from any activity, an individual whose participation poses a direct threat to health or safety that cannot be eliminated by reasonable modification of our policies, practices or procedures or by the provision of auxiliary aids and services. A decision to exclude an individual will be our assessment. Probability that potential injury will occur and whether reasonable modifications of policies, practices or procedures will lower the risk. Seso Global does not provide personal devices (such as wheelchairs, hearing aids or prescription eye glasses) or services of a personal nature (such as eating, dressing or toileting). A client who requires services of a personal nature (eating, dressing or toileting, as examples) should bring a companion to provide the assistance and understand that other clients and staff will not be available for such purpose.

We do not employ or provide medical personnel. Any needed medical attention must be sought at a local facility, if available, at client’s expense. Seso Global is not responsible or liable for loss or cost incurred due to unavailability of medical services, inability to obtain or delay in obtaining medical services if available, medical services obtained, or level of care or services received. You must bring an adequate supply of your medication, if any, for the duration of The Tour. Medical services abroad are not the same as you may be accustomed to. Seso Global is not responsible for the lack of, or the provision of medical services.

Some guided tours can include rough terrain, walking over unpaved or uneven pavement, steps, locations which may not be easily accessible or accessible by wheelchair, bumps, and other challenging conditions.

For various parts of the travel, arrangements are made with carriers, hotels and other independent suppliers. They are independent entities which Seso Global does not control. We cannot ensure its ability access or accommodations outside the United States. Smoking is generally not permitted on our tours except for approved smoking areas. Smoking is never allowed on coaches, vans, or bushes. Seso Global has the right, in its sole discretion, to terminate your tour if your behavior or actions are so disruptive or negatively impacting the tour. If this happens, you are responsible for your travel costs home and no refund shall be given.

PHOTOGRAPHY DURING TRAVEL

We reserve the right to take photographs during the operation of the tour for promotional purposes and, by booking your tour, you consent to your images being used for this purpose. If you do not consent, you must inform us at the beginning of the tour.

 

LIMITS OF RESPONSIBILITY

Seso Global, your travel advisor, tour operators and subcontractors of services act only as agents for the supplier regarding your travel, whether by plane, car, motor coach, ship, railroad or other transportation mode, and shall not be liable for injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity. Any of these, and other events, may occur, whether due to use of or defect in a vehicle, act of war, insurrection, civil uprising, military action, strike, weather, disaster, terrorist act, act of god, Pandemic, act of government, or other act or incident or occurrence or omission, in either the country of origin, destination, area of passage or elsewhere, or for other reason, or due to acts or default of any company or person involved in arranging the tour, or in the chain of supply. All such injury, damage, loss, additional expense, accident, delay, schedule change or other irregularity will be at your risk and cost.

 

PERSONAL RESPONSIBILITY – COVID-19 WARNING

An inherent risk of exposure to COVID-19 exists in any public place where people are present.  COVID-19 is an extremely contagious disease that can lead to severe illness and death.  According to the World Health Organization and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.  We ask that you please take personal responsibility for your well-being.  This begins with packing any personal protective equipment and sanitizers you require.  Please adopt physical distancing and hygiene practices throughout your travel arrangements and follow all health instructions from official government workers and our staff once you are in Africa.  In choosing to travel with Seso Global, you voluntarily assume all risks related to exposure to COVID-19. We will ensure there are well-being and hygiene protocols for you, our other travelers, and our team members. 

 

CHANGES

When services and accommodations described in this brochure cannot be supplied or the itinerary is changed due to delays or other causes of any kind or nature beyond Seso Global’s control, Seso Global may seek to supply comparable services, accommodations and itineraries. There shall be no refund in these circumstances. Seso Global reserves the right to make changes to the itinerary and/or cancel any tour, and shall have no liability whatsoever from or relating to such adjustments or cancellation. Seso Global shall not be responsible for loss or damage to luggage, before, during or after the tour.

ADDITIONAL RISKS

Additional risks and dangers may arise including, but not limited to, hazards of traveling in undeveloped areas, hazards of travel by boat, train, automobile, aircraft and other means of conveyance, forces of nature, political unrest, other unrest, terrorism, hazardous local customs and practices, differing levels of sanitation, differing standards of safety, risks associated with water, food, plants, insects and animal, accident or illness in areas lacking means of rapid evacuation or medical facilities, terrorist acts, force majeure and acts of national and local governments and unrest and acts of others against governments. These risks are not an exhaustive list but are examples of many kinds of risks. You are voluntarily participating in these activities with the knowledge that there are significant dangers involved, and you hereby agree to accept any and all risks. As lawful consideration for the agreement with Seso Global to participate in such tours and activities you agree you will not make a claim against Seso Global or its personnel or sue for bodily injury, emotional trauma, death, property loss or damage or other loss, cost or expense, however caused, as a result of or related to your contracting for, traveling to or from, or in any and every other way participating in the tour. You release Seso Global and its personnel from any and all claims, known or unknown, arising from contracting for, traveling to or from, and in any and every way participating in a tour. This release of liability and assumption of risk agreement is entered into on behalf of you and all members of your family and party, also including minors accompanying you. This agreement also binds your heirs, legal representatives and assigns

ERROR AND OMISSIONS

In the case of computer or human billing errors, we reserve the right to re-invoice participants with correct billing.

All bookings made with any provider of any transport, facilities, meals, other goods or of any service are subject to terms and conditions and exclusions and/ or limitations of liability imposed by them in relation to matters not covered particularly and expressly by our agreement with Seso Global.

If you decide that you do not want to visit a country or part of a country you intended to visit because of any law, condition or requirement of any government or governmental authority, official, servant or agent, you are responsible for any costs, expenses, charges, fees, losses or damage incurred as a consequence and any cancellation or amendment fees. None of the companies in the Seso Global group of companies, or any of their staff or agents, accept any responsibility or liability for your acts, omissions, defaults, conduct, state of health, condition or circumstances.

 

FORCE MAJEURE

Force Majeure Event means any event or circumstance beyond the control of Seso Global, including but not limited to: (a) an act of god (such as earthquake, flood, fire, explosion, landslide, lightning, action of the elements, force of nature, washout, typhoon, hurricane, cyclone, tsunami, storm or storm warning or natural disaster); (b) industrial disputes, work ban or other labor dispute or difficulty; (c) acts of terrorism, political unrest, war or threat of war, riots or civil strife; (d) failure or delays to scheduled transportation and the closure of airports or ports; (e) pandemic, epidemic or health risk; (f) governmental and administrative actions (including closure of borders and travel warnings and restrictions).

 

DATA PROTECTION

To process your trip booking, Seso Global will need to use personal information for you and guests in your booking. Personal information may include each guest’s name, address, phone number, email address, passport number, and sensitive information such as health, medical, dietary, mobility, religious or other special requirements. This personal information may be passed on to other suppliers of your travel arrangements in addition to public authorities (such as customs and immigration), security and credit checking organizations, and otherwise as required by law. We may need to provide personal information to contractors who provide services to or for us (e.g. sending mail, providing marketing assistance, etc.). This may involve sending personal information (including sensitive information) to other countries that may not afford the same level of protection of personal information. In making your booking, you consent to your personal data being passed to relevant third parties as set out above.  

We may also use the personal information you provide us to review and improve the guided vacations and services that we offer, and to contact you (by post, email and/or telephone) about other guided vacations and services offered by Seso Global that you may be interested in. If you don’t want to receive this information, or if you want a copy of the personal information we hold about you, write to us at Seso Global, Attn: Seso Global, Stirling House, Denny End Road, Cambridge, CB25 9QE. Seso Global may charge a fee for supplying you with this information as permitted by law.

 

CHOICE OF LAW AND VENUE SELECTION

Any litigation involving or relating to this contract, any brochure or any aspect of your tour shall be brought only in a court of competent jurisdiction in the United Kingdom.

All prices are quoted in USD unless stated otherwise.